{"id":23229,"date":"2022-05-05T16:34:10","date_gmt":"2022-05-05T14:34:10","guid":{"rendered":"https:\/\/avoloi.eu\/?p=23229"},"modified":"2022-05-05T16:34:10","modified_gmt":"2022-05-05T14:34:10","slug":"larret-du-jour-295-enquete-de-satisfaction-et-licenciement","status":"publish","type":"post","link":"https:\/\/avoloi.fr\/blog\/larret-du-jour-295-enquete-de-satisfaction-et-licenciement\/","title":{"rendered":"L’arr\u00eat du jour #295 Enqu\u00eate de satisfaction et licenciement !"},"content":{"rendered":"\n

C\u2019est l\u2019histoire d\u2019un attach\u00e9 commercial qui n\u2019aime pas que l\u2019on m\u00e8ne l\u2019enqu\u00eate\u2026<\/em><\/strong><\/em><\/strong><\/h3>\n\n\n\n

Soup\u00e7onn\u00e9 de ne pas avoir assur\u00e9 ses visites commerciales aupr\u00e8s de ses clients, comme pr\u00e9vu dans son contrat de travail et contrairement \u00e0 ce qu\u2019il d\u00e9clarait, un attach\u00e9 commercial a fini par \u00eatre licenci\u00e9, apr\u00e8s que son employeur a questionn\u00e9 les clients\u2026<\/p>\n\n\n\n

L\u2019objet du litige <\/h3>\n\n\n\n

\u00ab\u00a0Preuves illicites \u00bb, selon l\u2019attach\u00e9 commercial pour qui l\u2019employeur, qui a en pratique envoy\u00e9 des enqu\u00eates de satisfaction aux clients, aurait d\u00fb l\u2019en informer avant de le faire. \u00ab\u00a0Preuves licites\u00a0\u00bb r\u00e9torque l\u2019employeur\u00a0: un \u00ab\u00a0barom\u00e8tre de satisfaction\u00a0\u00bb \u00e0 destination des clients ne peut pas \u00eatre consid\u00e9r\u00e9 comme un moyen de contr\u00f4le de l\u2019activit\u00e9 du commercial. Sauf que l\u2019une des questions leur demandait justement \u00e0 quand remontait sa derni\u00e8re visite, souligne le salari\u00e9\u2026<\/p>\n\n\n\n

Le verdict <\/h3>\n\n\n\n

\u00ab\u00a0Preuves licites\u00a0\u00bb tranche le juge, qui valide l\u2019utilisation des enqu\u00eates de satisfaction, qui n\u2019ont pas pour finalit\u00e9 le contr\u00f4le de l\u2019activit\u00e9 comme mode de preuve des fautes professionnelles de l\u2019attach\u00e9 commercial,\u2026 et qui confirme le licenciement\u00a0!<\/p>\n\n\n\n

<\/a><\/a><\/a><\/a><\/p><\/blockquote>\n\n\n\n

Arr\u00eat de la Cour d\u2019appel d\u2019Aix-en-Provence, du 5 novembre 2021, n\u00b018\/19455<\/a><\/p>\n\n\n\n

En partenariat avec Weblex<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

C\u2019est l\u2019histoire d\u2019un attach\u00e9 commercial qui n\u2019aime pas que l\u2019on m\u00e8ne l\u2019enqu\u00eate\u2026<\/p>\n","protected":false},"author":2,"featured_media":23230,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[832,112,833],"class_list":["post-23229","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-larret-du-jour","tag-enquete","tag-licenciement","tag-satisfaction"],"yoast_head":"\nL'arr\u00eat du jour #295 Enqu\u00eate de satisfaction et licenciement ! - Le blog Avoloi<\/title>\n<meta name=\"description\" content=\"L'arr\u00eat du jour #295 Enqu\u00eate de satisfaction et licenciement ! 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